Privacy Policy

 

1. Introduction

This Privacy Policy explains how S.H. Solutions ("we", "us", "our") collects, uses, and protects your personal data as a visitor or customer of our online store www.selarosa.com. We are committed to handling your data securely and in compliance with the General Data Protection Regulation (GDPR) and other relevant legislation.

2. Information We Collect

We may collect the following information:

  • Identification: Name, address, email, phone number

  • Payment: Payment method and transaction details (handled via secure providers)

  • Order info: Products ordered and delivery data

  • Technical: IP address, browser data, cookies

3. Purpose of Processing

Your data is used to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and service

  • Fulfill legal obligations (e.g., tax, accounting)

4. Sharing with Third Parties

We only share data with trusted partners:

  • Shipping and logistics providers

  • Payment processors (e.g., Stripe, PayPal)

  • IT/hosting providers

We never sell or rent your data to third parties.

5. Data Retention

  • Order and invoice data: 7 years (required by law)

  • Customer service data: up to 2 years after last contact

6. Security Measures

We use SSL encryption and secure servers. Access to personal data is limited and protected against unauthorized use.

7. Cookies

Our site uses cookies to:

  • Enhance store functionality

  • Track anonymous analytics

  • Store user preferences

You can manage cookies in your browser settings.

8. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Object to processing

  • Request data portability

For any such request, email us at info@selarosa.com. We respond within 30 days.

9. International Transfers

Your data is stored and processed within the EU or in countries that provide an adequate level of data protection under GDPR.

10. Updates to This Policy

We reserve the right to update this Privacy Policy. The latest version is always available at www.selarosa.com.

Contact:

Company Name: S.H. Solutions
Organization Number (KVK): 81194927
Business Address: Trasmolenlaan 12, 3447 GZ Woerden, Netherlands
Email: info@selarosa.com