Shipping Policy
🚚 Shipping Policy
Company Information:
Company Name: S.H. Solutions
Registration Number: 81194927
Address: Trasmolenlaan 12, 3447 GZ Woerden, Netherlands
Email: info@selarosa.com
1. Delivery Areas
We currently offer shipping to:
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Sweden
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All EU member states
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Selected international destinations (availability may vary per country)
If we cannot deliver to your country, you will be notified during checkout.
2. Processing & Delivery Times
Orders are processed within 1–3 business days after payment confirmation.
Estimated delivery times:
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Sweden & EU: 5–10 business days
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International: 7–15 business days
Delivery times are estimates and may be affected by local postal services, customs processing, or other delays beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery destination
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Order size and weight
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Chosen shipping method
We offer free shipping on qualifying orders (amount shown during checkout).
4. Tracking Information
Once shipped, you will receive an email with tracking details to monitor your shipment in real-time.
5. Customs and Import Taxes
For non-EU shipments, customs duties and import fees may apply. These are the responsibility of the customer and are determined by the destination country's regulations.
We are not liable for any delays caused by customs clearance.
6. Unclaimed or Returned Packages
If a shipment is returned to us due to non-collection or incorrect address:
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The customer will be charged for return shipping and any restocking fees.
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A refund may be issued minus those costs.
7. Damaged Shipments
If your package arrives damaged:
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Take clear photos of the damage.
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Contact us within 3 days of receipt at info@selarosa.com.
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We will review and offer a suitable solution (replacement, reshipment, or refund).
8. Contact Us
For any shipping-related inquiries:
📧 info@selarosa.com
You can always view our most recent policies at: www.selarosa.com/pages/shipping-policy